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carly 02/07/2021
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Dear Sarah, thank you for sharing your concerns with us! Please note that the BEAR™ has an Anti-Shock System™ that eliminates any chance of the microcurrent shocking your skin, resulting in maximum safety and effectiveness. Please also remember to use it with a water-based serum. This will help the microcurrents to penetrate the epidermis to reach the muscle therefore you should not feel a thing when the treatment is performing. However, it is not recommended that you use oil-based serum, or any creams as a conductor. Oil-based serums and creams will not react well with the device. We hope this helps! Kind regards :)

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